Shipping policy
Dispatch
All orders will be dispatched on the same day if ordered before 12pm AEST, or the following day if otherwise. The dispatch timeframe provided is not a guarantee, but will be common practice unless due to extreme unforeseen circumstances.
When your order is dispatched you will receive an email with the appropriate tracking number for your order.
Domestic Shipping
Australia Post (AusPost) is our domestic shipping provider.
Standard Domestic Delivery Cost: Free for orders above $200, otherwise a $15 flat rate Australia-wide (including tracking).
Standard Domestic Delivery Timeframe: 2-8 business days.*
Express Domestic Delivery Cost: $25 flat rate Australia-wide (including tracking).
Express Domestic Delivery Timeframe: 1-2 business days.*
Additional cover for your order may be purchasable at the checkout. We recommend purchasing extra cover for your order if it contains a total value of over $300.
*These are the timeframes advertised by Australia Post. Any delays in shipping is at the fault of Australia Post and not us at Diamond TCG.
International Shipping
Sendle is our international shipping provider. There is a $3 fee for handling international orders.
Standard International Delivery Cost: calculated at checkout (including tracking).
Standard International Delivery Timeframe: calculated at checkout.
Express International Delivery Cost: not currently available.
Express International Delivery Timeframe: not currently available.
International shipping may be subject to extra fees, duties and/or taxes imposed by your country of residence. These additional fees are the customers responsibility and are most likely not included in the final international delivery cost calculated at the checkout. Additional cover for your order may be purchasable at the checkout. We recommend purchasing extra cover for your order if it contains a total value of over $300.